Why a terms of engagement document?
It helps set expectations between you and us, by laying a solid foundation for our working relationship. It ensures transparency and educates both of us on obligations as we continue to grow together.
This document outlines:
- Job Types
- Communication
- Adhering to Budgets
- Billing Types
- Post Go-Live Issues
- Post Go-Live Warranties
- Scoping
- Invoicing
- BrainStorm Rates
- Cancellation and Rescheduling
- Travel and Accommodation
- Work Request (WR) Terms
- Upfront Payment Fee
